Additional Information

GP Earnings 2016-17

NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below.

However, it should be noted that the prescribed method for calculating earning is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgment about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Millfield Surgery in the last financial year was £59,914 before tax and National Insurance. This is for 2 full time GPs and 4 part time GPs who worked in the practice for more than six month.

 Advice and Support for Acute Illness, Minor Injuries and Accessing NHS Services

The Practice provides a range of clinical assistance to offer you advice and support when you need it. Take a look at our "How to book an appointment" section for further information on how we can help here at the surgery.

Out of Hours Emergencies

Northern Doctors Urgent Care provides Out of Hours Cover during the period 6.00pm to 8.30am weekdays, and 6.00pm Friday evening to 8.30am Monday morning. To ensure that your records are complete, details of out of hours consultations are passed to the practice and are retained in our records, as well as by the co-operative.

To access this service, please ring the surgery number 01347 821557 and you will be given an answering machine message, telling you which number to ring.

There is also available, 24 hours per day, NHS Direct on the short number 0845 4647, and NHS Direct Online www.nhsdirect.nhs.uk who will provide help and advice should you feel ill, or would simply like advice on a medical matter. They will also provide information on NHS and charitable or support organisations or specific health conditions. They may refer you to the NHS Walk-in Centre at 31 Monkgate, York.

Patient Confidentiality and Medical Records

We ask you for information to assist in your healthcare
We keep this information, together with details of your care, because it may be needed if we see you again
We may use some of this information for other reasons, e.g. to protect the health of the public, to assist the NHS in efficient running, planning and future training of new doctors etc.
We may transfer information to other health professionals to assist in your care
Sometimes the law requires us to pass on information
Everyone working in the NHS has a legal duty to keep your information confidential
Any information held on computer is protected by the Data Protection Act 1998, and its registered use is strictly controlled.
The release of any patient information for solicitors, insurances, etc. is only permitted upon receipt of a release form signed by the patient personally. The party requesting the information usually provides this form.
The Practice complies with the Freedom of Information Act 2000. For further information please contact the Practice Manager.

Your Responsibilities

With your help, we can try and work more efficiently:
Self-treat where possible; pharmacists are happy to advise on over the counter preparations
Listen carefully to and follow any instructions or advice given to you by your doctor
Keep your appointment or cancel if you find you cannot make it or no longer need it
Treat our team with courtesy and respect, they are there to help

Your Rights

We will provide you with:
Access to appropriate treatment based upon need
Courtesy and respect from all our team
Confidentiality of information

Zero Tolerance Policy

The Partners at Millfield Surgery re-affirm their commitment to do everything possible to protect staff, patients and visitors from unacceptable behaviour and their zero tolerance of any incident that causes hurt, alarm, damage or distress. For further information, please ask for our Zero Tolerance Policy document, which details our procedures for dealing with such events.

Complaints/Compliments

If you have a complaint about the Practice, please contact our Practice Manager, Darren Dalzell, who will respond according to our complaints procedure. We are also happy to receive comments and suggestions regarding the running of the Practice.

Opening Hours

The surgery is open from 8:30am – 6.00pm from Monday to Friday.
Surgeries at Millfield Surgery
Each day we have one GP triaging telephone calls, we also have morning surgeries (starting at 8.30am), mid-afternoon sessions and an evening surgery.
To check to see if you are in our catchment area please click here and follow the instructions given.

Dr John Morris is available Monday, Wednesday, Thursday and Friday
Dr Helen Iredale is available Tuesday, Wednesday & Thursday
Dr Paula Evans is available Monday, Tuesday & Wednesday
Dr Liz Fox is available Monday, Tuesday & Wednesday

Further Information on Primary Health Services

For further information on the services provided by the NHS Primary Health, please contact:

NHS Vale of York Clinical Commissioning Group
West Offices
Station Rise
York
YO1 6GA
Tel: 01904 555870
Email: valeofyork.contactus@nhs.net

For more information on how we use your records please see the Data Protection Act - Patient Information