Additional Information

Privacy Notice

Coronavirus (COVID-19) pandemic and your information

The ICO recognises the unprecedented challenges the NHS and other health professionals are facing during the COVID-19 pandemic.

The ICO also recognise that ‘Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health.’

The Government have also taken action in respect of this and on 20th March 2020 the Secretary of State for Health and Social Care issued a notice under Regulation 3(4) of the Health Service (Control of Patient Information) Regulations 2002 requiring organisations such as GP Practices to use your information to help GP Practices and other healthcare organisations to respond to and deal with the COVID-19 pandemic.
Please note that this notice has now been revised and extended by a further notice from 29th July 2020 until 31st March 2021.

In order to look after your healthcare needs during this difficult time, we may urgently need to share your personal information, including medical records, with clinical and non clinical staff who belong to organisations that are permitted to use your information and need to use it to help deal with the COVID-19 pandemic. This could (amongst other measures) consist of either treating you or a member of your family and enable us and other healthcare organisations to monitor the disease, assess risk and manage the spread of the disease. Additionally, the use of your information is now required to support NHS Test and Trace.
Please be assured that we will only share information and health data that is necessary to meet yours and public healthcare needs.

The Secretary of State for Health and Social Care has also stated that these measures are temporary and will expire on 31st March 2021 unless a further extension is required. Any further extension will be will be provided in writing and we will communicate the same to you.

Please also note that the data protection and electronic communication laws do not stop us from sending public health messages to you, either by phone, text or email as these messages are not direct marketing.
It may also be necessary, where the latest technology allows us to do so, to use your information and health data to facilitate digital consultations and diagnoses and we will always do this with your security in mind.
If you are concerned about how your information is being used, please contact our DPO using the contact details provided in this Privacy Notice.

GP Earnings 2018-19

NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below.

However, it should be noted that the prescribed method for calculating earning is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgment about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Millfield Surgery in the last financial year was £79,003 before tax and National Insurance. This is for 1 full time GPs and 3 part time GPs who worked in the practice for more than six month.

 Advice and Support for Acute Illness, Minor Injuries and Accessing NHS Services

The Practice provides a range of clinical assistance to offer you advice and support when you need it. Take a look at our "How to book an appointment" section for further information on how we can help here at the surgery.

Out of Hours Emergencies

Northern Doctors Urgent Care provides Out of Hours Cover during the period 6.00pm to 8.30am weekdays, and 6.00pm Friday evening to 8.30am Monday morning. To ensure that your records are complete, details of out of hours consultations are passed to the practice and are retained in our records, as well as by the co-operative.

To access this service, please ring the surgery number 01347 821557 and you will be given an answering machine message, telling you which number to ring.

There is also available, 24 hours per day, NHS Direct on the short number 0845 4647, and NHS Direct Online www.nhsdirect.nhs.uk who will provide help and advice should you feel ill, or would simply like advice on a medical matter. They will also provide information on NHS and charitable or support organisations or specific health conditions. They may refer you to the NHS Walk-in Centre at 31 Monkgate, York.

Patient Confidentiality and Medical Records

We ask you for information to assist in your healthcare
We keep this information, together with details of your care, because it may be needed if we see you again
We may use some of this information for other reasons, e.g. to protect the health of the public, to assist the NHS in efficient running, planning and future training of new doctors etc.
We may transfer information to other health professionals to assist in your care
Sometimes the law requires us to pass on information
Everyone working in the NHS has a legal duty to keep your information confidential
Any information held on computer is protected by the Data Protection Act 1998, and its registered use is strictly controlled.
The release of any patient information for solicitors, insurances, etc. is only permitted upon receipt of a release form signed by the patient personally. The party requesting the information usually provides this form.
The Practice complies with the Freedom of Information Act 2000. For further information please contact the Practice Manager.

Your Responsibilities

With your help, we can try and work more efficiently:
Self-treat where possible; pharmacists are happy to advise on over the counter preparations
Listen carefully to and follow any instructions or advice given to you by your doctor
Keep your appointment or cancel if you find you cannot make it or no longer need it
Treat our team with courtesy and respect, they are there to help

Your Rights

We will provide you with:
Access to appropriate treatment based upon need
Courtesy and respect from all our team
Confidentiality of information

Zero Tolerance Policy

The Partners at Millfield Surgery re-affirm their commitment to do everything possible to protect staff, patients and visitors from unacceptable behaviour and their zero tolerance of any incident that causes hurt, alarm, damage or distress. For further information, please ask for our Zero Tolerance Policy document, which details our procedures for dealing with such events.

Complaints/Compliments

If you have a complaint about the Practice, please contact our Practice Manager, Darren Dalzell, who will respond according to our complaints procedure. We are also happy to receive comments and suggestions regarding the running of the Practice.

Opening Hours

The surgery is open from 8:30am – 6.00pm from Monday to Friday.
Surgeries at Millfield Surgery
Each day we have one GP triaging telephone calls, we also have morning surgeries (starting at 8.30am), mid-afternoon sessions and an evening surgery.
To check to see if you are in our catchment area please click here and follow the instructions given.

Dr John Morris is available Monday, Wednesday, Thursday and Friday

Dr Helen Iredale is available Tuesday, Thursday & Friday

Dr Paula Evans is available Monday, Tuesday & Wednesday

Dr Sarah Watson - Monday, Wednesday & Thursday

Dr Dariush Saeedi - Monday, Tuesday, Thursday & Friday

Further Information on Primary Health Services

For further information on the services provided by the NHS Primary Health, please contact:

NHS Vale of York Clinical Commissioning Group
West Offices
Station Rise
York
YO1 6GA
Tel: 01904 555870
Email: valeofyork.contactus@nhs.net

For more information on how we use your records please see the Data Protection Act - Patient Information

Medicine Delivery Options for ‘Shielded Patients’ during COVID-19 Pandemic

Some of our patients will have received a letter advising them to isolate at home for 12 weeks due to their particular medical conditions. These patients will need to make arrangements for their medicines to be delivered, preferably via a suitable friend or family member or, in some cases, a volunteer. If patients have no other method of getting their medication delivered safely to them, they are advised to contact the Pharmacy/Dispensary and ask for help in getting their medication delivered .